Easy Returns & Exchanges
At Eleventh Room® we guarantee our products to be free of any manufacturing defects and will gladly accept any defective item for a full refund or exchange.
If you have a change of heart on your purchase we will also accept unused products for full refund or exchange. Items must be purchased exclusively from www.eleventhroom.com and returned within 30 days from your date of purchase. Please note that items marked "Final Sale" are not refundable.
Please be sure to include the receipt in your box, along with your unused item(s) in their original packaging. Items should be returned in the same condition that you received them.
Once we receive your return, please allow up to 7 business days for us to process your request. When your return has been processed, you will receive an e-mail with a notification that your refund was processed back to your original method of payment. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise. Please note that we do not refund any original shipping costs you may have incurred.
Should you have any questions, please contact us @ firstname.lastname@example.org
Please return to:
1409 S. Westgate Ave
Los Angeles, CA 90025